Indiana Notary Frequently Asked Questions

  • Do I have to be a member of the American Association of Notaries to order notary supplies?

    No. We feel that all notaries should have access to low prices without having to purchase a membership. We believe that membership with us should be a tool to educate and inform notaries.
    Back to top
  • Is paying by credit card online safe?

    Yes, absolutely. We are firmly committed to preserving your privacy and security. Our system utilizes state-of-the-art encryption technologies, protecting data you submit and preventing access to your information. Furthermore, our company does not share your information with any service or product providers, and you will find no pop-ups or advertising on our site. Read our complete privacy statement here.
    Back to top
  • What about orders placed AFTER 12:00 noon CST or on weekends or holidays?

    Such orders will be processed on the next business day and then shipped the second business day.

    Example 1: An order placed on Thursday at 12:30 pm CST will be processed on Friday and shipped on Monday.

    Example 2: An order placed on Saturday will be processed on Monday and then shipped on Tuesday via your selected shipping method.
    Back to top
  • What carriers do you use for shipping?

    We use UPS and USPS. For both carriers, tracking numbers are sent via email the day after shipping.
    Back to top
  • What is your estimated delivery time, and what are your shipping method options?

    Estimated shipping times listed below do not include weekends or holidays and are counted from the time your order leaves our factory:

    • USPS 2-7 business days
    • USPS Priority Mail 2-3 business days
    • UPS Ground 2-5 business days
    • UPS 2-Day Air Before the end of the 2nd business day
    • UPS Next-Day Air (Saver) By 5:00 pm the next business day
    Back to top
  • How much are your flat-rate shipping and handling charges?

    Flat-rate shipping rates excluding Hawaii and Alaska are as follows:

    • USPS$6.95
    • USPS Priority Mail $10.95
    • UPS Ground$13.95
    • UPS 2-Day Air $24.95
    • UPS Next-Day Air (Saver) $49.95

    Orders shipped to post office boxes, Alaska, and Hawaii are shipped by USPS with your selected shipping option.
    Back to top
  • What about rush orders or Saturday deliveries?

    Rush orders and Saturday deliveries are available for an extra charge. Please call our customer service at 1-800-721-2663 for rates.
    Back to top
  • How can I cancel or make changes to my order?

    To cancel or make changes to an order, call us as soon as possible at 1-800-721-2663 with the order number. Any order that is canceled with our approval must be returned at the customer's expense. Shipping charges will be deducted from any refund for a canceled order.
    Back to top
  • How can I get a refund?

    If you receive a product that is damaged or not made to your specifications, simply return it for a replacement with no additional shipping charges. If you are unhappy with a product, you may return the undamaged, unused product within thirty days and receive a full refund for the product. Shipping charges are NOT refundable, unless we are at fault. For a refund, please call our Customer Service Department at 1-800-721-2663, or email us at . Please view our refund policy
    Back to top
  • What is the quality of your Indiana notary stamps and notary supplies?

    We produce only top-quality notary stamps and notary supplies that comply with Indiana notary law requirements. We manufacture all of our Indiana notary stamps in-house and we stand behind them. Our Indiana notary stamps and supplies come with a lifetime replacement guarantee for your complete satisfaction.
    Back to top
  • What is the warranty on your Indiana notary stamps and notary supplies?

    AAN gives a lifetime guarantee for all Indiana notary stamps and notary supplies. Lifetime warranty means that the product will work as designed for the entire term of the notary’s commission. If you request a replacement, we ask that you pay the shipping charges of the replacement product.
    Back to top
  • Do all of your notary stamps and supplies comply with Indiana notary laws?

    We have done extensive research and make every effort to ensure that all of our notary stamps and notary supplies comply with your state’s notary laws. However, ultimately it is your responsibility to know what your state requires on notary stamps or other notary supplies. Be sure to request products that meet these requirements, particularly with regard to seal type and size, ink color, etc.
    Back to top
  • Should I mail or fax a copy of my commission certificate before ordering a notary seal or stamp?

    Yes. Some states like Indiana, California, Oregon, North Dakota, Nevada, Georgia, Utah and others have special requirements when ordering notary seals from a vendor. Even if your state does not require it, we prefer to verify the information to be placed on the seal or stamp directly from your notary commission. Please refer to your state notary laws before ordering, or call our Customer Service Department at 1-800-721-2663.
    Back to top
  • What if you do not have the notary product that I want to order?

    We customize certain notary products and may be able to accommodate your request. Please call our Customer Service Department at 1-800-721-2663 for special orders.
    Back to top
  • May I pay for my notary stamp order with a check?

    Yes. Download the order form, complete it, and then mail it with your check to:

    8811 Westheimer, Suite 207
    Houston, TX 77063

    Paying by check may cause a short delay with your order. Ordering online, by fax, or by phone using a credit card are the fastest methods to order.
    Back to top
  • Do you accept purchase orders?

    We only accept purchase orders from government entities. Purchase orders must clearly indicate the name of the government agency, the purchase order number, the billing and shipping address, and the telephone number for the agency’s accounts payable department.
    Back to top
  • What should I do if I encounter a problem while placing a notary supplies order online, or if I can’t access the checkout page?

    Exit the program, close all other programs, and restart your computer. Try to place your order again. If this doesn’t solve the problem, email us at, or call our customer service experts at 1-800-721-2663 between 9:00 a.m. and 5:00 p.m. CST.
    Back to top
  • How long does it take to get my order?

    Orders placed before noon CST during our normal business hours will ship on the next business day provided that there are no problems with your order (such as missing order information). NEED IT FASTER? Please call our Customer Service Department at 1-800-721-2663.
    Back to top
  • How can I place an order for an Indiana notary stamp or notary supplies?

    We’ve made the ordering process convenient for you by offering three options:

    • Order Online
    • Call in your order to 1-800-721-2663.
    • Download and complete an order form, then mail it and the payment to:
      American Association of Notaries 
      8811 Westheimer, Suite 207 
      Houston, TX 77063
    Back to top

Indiana notary bonds and errors and omissions insurance policies provided by this insurance agency, the American Association of Notaries, Inc., are underwritten by Western Surety Company (established 1900). Kal Tabbara is a licensed insurance agent in Indiana.